latest from serenity
Coronavirus Update - 12/06/2020
Serenity Therapies took the early decision to temporarily close for business during the Covid-19 pandemic, and have remained closed in accordance with guidance from the government and our insurance company.
At present, therapies remain unavailable, but you can now get in touch to book provisionally for sessions from August 1st onwards.
Online booking via the website is still unavailable.
Deposits will not be taken for provisional bookings, but once we have had firm confirmation that we can begin once again to offer therapies, we will be in touch with those in the diary to secure the appointment with a deposit.
If you have gift vouchers to use, the expiry date on these will be extended until the end of the year to allow you plenty of time to redeem at a time convenient to you. You can now plan those in the diary if you wish.
We are very keen to emphasise that none of our family members is unwell or is showing, nor has shown any symptoms.
Our booking policy will change to reflect the need for potential last-minute changes to appointments, but we must also request that cancellations are genuinely because of health issues. We are a small business and will struggle to cope with late cancellations if it happens too often.
Your support and understanding are as always, appreciated, and we hope to return to normal service at the earliest opportunity. We'll keep you updated.